Safaricom recently introduced M-Gas, a technology that enables people to cook using gas by paying with Mpesa as you use it. Below is how Safaricom M-Gas works, the refill process, and how to get it.
How Safaricom M-Gas works
Safaricom M-Gas is a service where you are issued a gas cylinder, cooker, smart meter, and key card for free. You will then be required to pay for the gas you use. You can pay as little as Kenya Shillings 20.
How it works is almost similar to buying Kenya Power prepaid tokens. You top-up money to your M-GAS account and the gas will be discharged for use. Once the amount you paid runs out, the gas will stop being discharged from the cylinder.
When the gas in the cylinder is about to be exhausted, the smart meter will automatically detect that the gas will run out soon and alert Safaricom M-GAS technicians to deliver it to your home without you having to call them. You can also monitor the amount of gas in the cylinder or credit you have left in your M-Gas account using the smart meter.
The main function of the smart meter mounted on top of the Gas Cylinder is to control the amount of gas being released depending on your credit status.
Hot to get Safaricom M-Gas
Currently, M-Gas is only available for distribution in Nairobi County. Their main depot is located in Cosmas Ndeti Road, Mukuru Kwa Njenga
You can call the number provided in the contact section below and a technician from Safaricom will come and install M-Gas in your home.
How to refill M-Gas and buy credits
The cost of the M-Gas is Kenya Shilling 70 per 300 grams of LPG. If the gas has run out, a new refilled cylinder will be delivered to your home for free by M-Gas service providers. Below is the procedure on how to buy M-Gas credits.
- Go to Mpesa Paybill
- Pay using your M-Gas account and Paybill number indicated in the smart meter or payment details that you will be provided with during installation
- Your Credits will reflect in your m-gas account after payment
- Start using the gas
Safaricom M-Gas contact
In case you want to inquire about M-Gas distribution, or you have gas leakage issues then you can contact Safaricom M-Gas using the customer service contacts provided below:
- Phone number: 0111 010 400
- Email: customercare@mgas.ke
Summary of M-Gas terms of use
You cannot relocate with Safaricom M-Gas and continue using the gas without their permission. It will not work. You must notify them of the new location you have migrated to so that they can inspect the area for re-installation and addition of your new delivery address.
The gas cooker, LPG cylinder, and meter belong to Safaricom; therefore, they can take it back if you move to a town where M-Gas services are not offered.
You are not allowed to lend, change registration phone number, disconnect, or dispose of M-GAS equipment without permission.
If you try to modify M-GAS and in the process, you damage it, then you will pay Ksh. 10,000 to replace the equipment.
You may be charged Ksh. 100 for replacement of the key card if you lose it.
If you do not use at least Ksh. 500 in one month, then M-Gas equipment may be recovered from you.
Lastly, do you have any question about this post or something else? We are responding. Ask us a question or register to join a community of thousands of members that receive latest education news.
cornelius wanyama says
I need one
Anthony Masinde says
I need one at kahawa west
James says
I need one in muthaiga near muthaiga mini market
Mary kerubo monyacha says
How can l get one I’m in kisii
Faith says
Very rude agents , why not hire people who actually went to school!!!
Boaz Mamboleo says
I need one in Githurai
Naomi says
I need this M-gas please.
I at Rabuor in Kisumu county.
Any branch in kisumu please
Stephen says
need m gas in kitui town
Diana wanyonyi says
I need m gas how can i get it, am in thogoto
Dennis says
I need it, Im in naivasha…
Jael says
How can I get this gas I’m in siaya county
Alex says
I need m gas..in ruiru
Valentine keya says
When will it be launched in other counties, it’s a nice idea. I need to get one to my mum
christine atieno says
Will call the number provided soon.
Henry says
I need one here in Mirema Dr, I stay not far from One per cent lounge
Martin Timothy kubai says
Am interested i need it am in Eldoret
Glen winshels says
Glen winshels from Ruaraka Area 1 need 1
Pharis muriuki says
I needs one.location waithaka
Bonface says
I need the gas in mwimuto
Patrick wainaina says
Hi, am Patrick wainaina and am located at kimbo, can I get a gas there please?
Sarah Mukiti says
Nice one and easy to use pliz I need one am from tassia embakasi
Emmanuel omari says
I need one am at gethurai 44
Francis says
I need mgas at ngong town kibiku tunza line 1 tomoro how much to pay
kelvin khakohizi says
Am in kirigiti riabai,I nid one together with stove
Caroline says
I need this gas .live in ongata rongai .How do I get it
Andrew says
Have been asking for m gas installation but all in vain.am in kangemi, gichagi
Ibrahim says
I will be in Jericho from tomorrow 28/11/2022. Can I use the service there, av never used this product
Stephen kingori says
I need this mgas My location is maaimahiu
Anne says
Can I get m gas am from mowlem supa loaf primary
Alice says
I need it plz Ur agents are always doing replacement n services,I requested for de last 3 months hadi leo cjawahi letewa
Shanniah says
Hae am in nakuru county and I need the gas can I get it
Eric says
I need this gas in kiambu town
Consolata muthoni says
I need mgass at kayole nyando
Pascal says
Am pascal I need one location kayole junction mwengenye nairobi
Kioi says
I need online Kikuyu
Mary Kanini says
I would like to have the gas location kabiria Kwa maji
Charles Muchiri says
Hi,I need it.Located at Rironi-Limuru
Mary Chenenje says
I need one am in mathare north area two near social hall
Lydia says
I need m gas. Along Kangundo road
Florence says
Hello I need one m_gas I am in karura ka nyungu
Agnes says
I need m-gas
In ngara
Briston says
How can I access it please at kimbo
Joseph says
I’m Joseph from juja I need it how can I get it
moses says
ineed the m gas what’s the deposited?
I’m in juja
Bakari says
Naitaji hii gas tafadhali niko kitengela mbele ya hotel amazon 0724 365972
Samson Mutuku says
Do you have M-Gas branches in Mombasa plz? Coz I need one
George says
I need it ….
I think you need to get more In kiambu branches….
Alice wambui Njeri says
Hi Am Alice wambui from Ndenderu I need m gas
Wilky sean says
Can I get in roysambu?
Sally says
Hi, Am in Nairobi how do i get one of it and how much will I paid.
Njeri says
I need m gas from kariobangi
Aston mukoyani says
Hi Am Aston mukoyani and I need m-gas, Am at mlolongo face three
Dorcas says
I need that gas am in kitengela
Jane says
Glad to hear about Mgas, I need the product so badly,also given an opportunity can market your product in my area Ruaka and it’s environs
Barrack says
I need the m-gas,my location is Pipeline tumaini area
Elizabeth says
Where are you located in ruai nairobi
Mercy says
I need this gas by tomorrow
Carol says
This is a good idea. I would like to try it. Am in umoja 1 near delivarence Church.
Christopher Mwanthi says
What if thieves still your equipment from my house?Hope you can trace it.
John says
Am in Jericho near Camp toyoyo ground. How can I get m gas.
How much am I required to pay first do that I can get it
Steve ngonjo says
I would like this m gas.Am in komarock near provide hospital
Charles Muchiri says
Hi, i need MGas locayed at rironi Kiambua
Ian says
I need one am jn nyeri. You need to be country wide now
Jacob Wafula says
I need the gas now how can i get it a the moment? my location is kabiria primary kindly confirm to me am stranded.
Paul omondi Gerald says
I would like to work with you as a team I know sales and marketing I know how to talk with other people
Aston mukoyani says
Hi Am Aston mukoyani and I need m-gas, Am at mlolongo face three
Maggy says
I need this M-gas
Location roysambu
Mwangi says
Any branch in Kajiado?
Collins nyongesa says
Also I need this gas am at ruiru
Gloria says
Bring this products to mombasa too
Maxwel says
I need this gas ,l’m in kayole patanisho
Grace Wambui says
I really need this gas am in acre 5,it’s along kikuyu
George Otieno says
Am in need of this m gas.location rongai near nakeel primary.my number 0793802211
Susan says
I need mgas very agently my location ruiru bypass karuguru.
Protas says
My location is githurai 44 how can I get m gas
elizabeth mwangi says
thika ntaipata wapi
Floridah says
I need this gas in Benedicta Utawala how can I get it
Elizabeth says
I need M gas how can I get it,My location Gashie _jakai junction near makuti bar
Esther says
I need m gas in umoja tena
Bree says
Mgas in umoja is located in sango
Edward says
Make them countrywide
Felix says
I need this mgas in kayole
edith musembi says
I need mgas…located at langata police station
Fredrick says
Naitaji hii gas location kabiria buster
Beatrice waithera says
I need this gas am in githunguri
Alex says
I need the gas please
Elizabeth Miriam peter says
I need that gas
linah makau says
Nice to here about this amazing product
I would like to have this product
Evans Otieno Juma says
Glad to hear from you. I need your product, also marketing your mags in my area (chokaa) When given to opportunity to do so. Thanks
Lauta says
Evans… Am also in chokaa…have these gases started being distributed in these areas?
oliver barasa likuyani says
i need the gas please
MWASI MWASI says
i need it
Dennis says
I need m gas I am in Isinya
James says
Thank you for sharing this informative piece. Are there transactions costs when topping up your M-Gas account via M-Pesa? Kindly let me know because that would add up to the overall cost of using this product.
Kenyayote Support says
We are responding to questions here: https://kenyayote.com/ask/
Josphat Maranga says
I need that gas
Christine wekesa ochieng says
I want m gass am at chokaa kangundo road near assumption high school
David says
In need of mgas how can I get it pleas
Kelvin says
Where can we get from embu