Register, ask, and answer questions to earn more points and privileges. Some features are disabled for users with few points.
If you have purchased Kenya Power tokens and you are getting error MTRFE008, then it means you previously received duplicate tokens. Therefore, you will need to pay for the duplicate tokens you received using the same Paybill number and phone number before you buy others.
Buying Kenya Power tokens via Mpesa PayBill 888880 is the easier way. In order for you not to forget the PayBill number or enter the wrong number, save the number in your contacts as Kenya Power Paybill. Every time you want to buy tokens, go to your contacts and copy and paste the Paybill number. I hope that helps.
To check your Kenya power meter number, dial 804 on your token reader or meter box and press enter. If that code does not work then dial 65# or 100# or #100 and then press enter. Your meter number will be displayed on the screen. We have provided more than one code for checking the meter number because of the differences in the make of the meter box.
If you buy Kenya Power units worth Ksh. 1000, you will get between 29 to 35 tokens. However, the number of tokens varies from one person to another. It all depends on your consumption and the day you purchase. The more power you consume per month the lesser tokens you will get for Ksh. 1000. High-power consumers who get as little as 27 tokens for Kenya Shillings 1000. KPLC groups electricity consumers into tariffs depending on their consumption. Each tariff has its own cost.
If you are getting error 06 when loading your tokens into your Kenya Power meter then it means open terminal cover or a bypass error and needs to be unlocked.Solution 1: Press 868 in your meter (CIU) and then click enter, the error should clear.Solution 2: If the error is not cleared through solution 1 above, contact Kenya Power and book a visit to their office.