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My Kenya power meter always reads connecting when I load tokens

1 Answer

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by (47.5k points)
edited by

If you have just purchased Kenya Power tokens and you have tried to load them into your prepaid meter (CIU) and it is displaying connecting message then goes back to 0.00, below are possible solutions:
Solution 1: Connect the meter to the power or wall socket in your house. Do not use extension
Solution 2: Use new or heavy-duty batteries in your meter (device for loading tokens)
Solution 3: Give your meter time to connect

by
Connection of metal to power socket yet  you house no light what I you damage everything,so risk
by
How do you connect the meter to the power socket and there's no power???
Still displaying the connecting message
by (47.5k points)
@Rashid, the power socket does not need to have power.

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