Safaricom M-PESA 1 TAP: Making payments and all you need to know about its use

The M-PESA 1 Tap feature is a revolutionary cashless payment method premiered by Safaricom a few months ago. According to Safaricom, this feature offers a faster and more secure way to pay for goods and services via Lipa Na M-PESA.

M-PESA 1 Tap enables users to make payments using a card, phone sticker or wristband. These are connected to users’ MPESA accounts.

To make payments using M-PESA 1 Tap:

1. Vendor keys in amount to be paid onto M-PESA 1 Tap point of sale.
2. Tap your M-PESA 1 Tap tag onto point of sale.
3. Enter M-PESA PIN upon receipt of a pop up message on your phone to complete transaction.

Visit nearest Safaricom retail shop, M-PESA Agent or Safaricom authorized dealer to get your M-PESA 1 Tap tag (card, wristband or sticker).

Key Considerations:

1. Existing Lipa na M-PESA charges are applicable to M-PESA 1 Tap.
2. You will be required to have your phone when making payments with M-PESA 1 Tap since transactions will only be complete after you enter your M-PESA PIN.
3. In case you lose your M-PESA 1 Tap tag, block it by dialling *234#, reply with 1, select option 4 and then choose Block.
4. To unblock, dial *234#, reply with 1, select option 4 and then choose Unblock.
5. To replace a lost tag, you will have to visit the nearest Safaricom Shop.

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