Find below a simple procedure on how to repay your helb loan online using VISA, and MasterCard.

This procedure will be of help if you received helb loan and moved to another country-abroad (USA, UK, Germany, China, France, Japan, Russia, South Africa, Nigeria, India, Israel, Turkey, Italy, Spain, Brazil, Canada e.t.c)
How to pay your helb loan online using VISA and MasterCard-repayment procedure
This is a secured VISA/Mastercard online payment gateway that will credit your account with amount you specify for loan repayment. Follow the procedure given below;
- Visit help portal website: https://portal.helb.co.ke
- Click on Online Services Tab>Then Online Payment
- Fill your personal information and the Click Pay
- Fill in your credit card details
Please allow up to three (3) days to update your loan account. Loan statements can be accessed from www.helb.co.ke or send an e-mail request quoting your national ID number to: recovery_enquiry@helb.co.ke
We also have a procedure on how to repay your helb loan through mpesa, pesa point atm, airtel money. Check our helb page for the same.
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Do not miss our update on what you should do before paying your helb loan online with credit cards VISA or MasterCard.
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Please l want to start paying my helb loan through direct deduction from my salary what’s the procedure
Hello Francine,
If you are employed, you should inform your employer to start submitting your deductions to HELB.
Thanks