Find below official Higher Education Loans Board (HELB) contacts. All complaints regarding helb disbursement, application, loan repayment, helb application, .t.c should be directed to the given contacts below.
HELB CONTACTS
- HELB Telephone contact: 0711 052000
- HELB Mobile Contacts: 0711 052000
- HELB Email contact: contactcentre@helb.co.ke
- HELB Facebook contact: Higher Education Loans Board
- HELB Twitter contact: @HELBPage
- HELB official website: http://www.helb.co.ke/
- HELB address:
Chief Executive Officer
P.O. Box 69489-00400
Nairobi, Kenya
- HELB physical location contact;
Anniversary Towers,
University Way
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Hi my helb mobile app blocked how can I open it
Hi , I applied for helb and was given a smaller amount than I had borrowed how can I increase the money when applying subsequent
We have responded to this question here: https://kenyayote.com/ask/4182/can-i-appeal-for-increase-of-helb-loan-allocation
hellow helb,i changed my bank account to 01*****(number removed for security)
We have responded to a similar question in our ask forum: https://kenyayote.com/ask/338/how-do-i-change-my-helb-bank-account-number
Helloo. I’ve not received my semester two upkeep money for academic year 2019/2020.
Hello am Brian ,I have receive a notification that the money has been disbursed yet it doesn’t not reflect in the account balance, even after waiting for 72hrs ,what could be the problem?
We have answered this question here: https://edu.kenyayote.com/index.php/10/helb-loan-disbursed-but-has-not-reflected-in-account-balance
Hello helb am Victor ,I applied for my second subsequent loan financial year 2020/2021 but I made a mistake by paying the 1ksh for vy with a number that is not registered in my name ,how can you assist me plz
Hello, am having an issue with my HELB app, it has not allowed me access it, l entered the verification code to open but was told that av made several attempts and my number is blocked, pls assist me
Hellow helb,I benefited from helb when I was undertaking my diploma studies then I went on with my studies for my undergraduate studies and I can not afford to remit the least amount for payment of the helb loan which I got when I was doing my diploma because am still a student.My request is that you waive me the penalty which has accumulated during this time i am a student that is from August 2018 upto to-date.
Hello,
After this pandemic has slowed down, you need to visit HELB Anniversary Towers, 19th Floor and explain your case.
Regards
Hello HELB,I am Pharice Wekesa of Rongo University.I applied for the loan in August 2019 but up to now,March 2020,I have never received anything.kindly help cause I have not been taking examinations
Please check for me my loan status because you promised me I’ll be given before this semester closes but up to now I haven’t received any information from you
please notify me on my loan disbursement I have not gotten any information about it
Hello guys, you’ve indicated that my loan has been disbursed yet its not reflecting in my account. Kindly help.
Hello helb am a student in karatina university and I have issue with my helb which was allocated but still not disbursed please help me. Looking forward to you.
Hello helb am a student in karatina university I have an issue on my helb loan as it was allocated but not yet disbursed please help. looking forward to
why is it that i cant find money in my account yet it reflects that its already disbursed
I applied for first time undergraduate loan hoping it would assist in clearing my school fee but yet have not got some,,,please help me .am a student at pwani a first year..okay thank you am waiting for your answer.
check my disbusement status for firs time undergraduate for year 2019/2020 id no 38053803.
please how can you say you have disbursed my loan yet it is a month and is not reflecting in my account
when i s helb loan appeal forms are open
why iam blacklist yet iam servicing ma loan
have not received any message for subsequent loan for this year
I am applying for the first time undergraduate loan. I accidentally put in some wrong details in my application form which I’ve already printed. Does that mean I cannot get the loan? What should I do to correct the details if I’ve already printed the form? Please help.
Is it true that those with diplomas canot aquire helb lone ?? One of the officials told me that atcthe university that i was admited you peoplr are not giving lones to students with diploma courses but you obly give students with degree courses is thsy that tru and also government sponsered students are the ones with c+ and above or those with c plain
Please notify me on the disbursement of my second subsequent loan.Why is the delay
any information why The first subsequent not getting the loan since we were told that it will be done middle February
why the official not taking the calls
notify me of disbursement report for 2018/2019 subsequent loan please.
i have not recieved disbursement report for this semester,kindly sent me disbursement report
can i get the accredited public universities in Kenya
why am i issued with a compliance certficate yet at the same time you have taken my name to crb and every month am paying my loan
Any information concerning the compliance certificate
Any information on the disbursement of the second subsequent loan
Please notify my disbursement for the second subsequent loan kindly because I have not received any information about disbursement