Jumia and Kilimall are Kenya’s best and largest online shopping malls. The two are also the top visited ecommerce websites in Africa. In this article, we are going to analyze and help you determine on which to shop. Some of the factors we will look at in our analysis are Delivery time, price of products, payment, customer care and trust
Jumia Kenya and Kilimall Kenya
I have visited offices of Jumia and Kilimall and therefore I have a deep understanding of how all work.
Before we look into each, its is good understand that;
- Both jumia and kilimall are online shopping malls.
- Both Jumia and Kilimall deliver products to your destinations upon purchase
- The two ecommerce websites have their headquarters in Nairobi
- Jumia was founded in 2012 while Kilimall was founded in 2014
Jumia Kenya vs Kilimall Kenya comparisons
Ecommerce Presence in Africa
Jumia has its branches in 6 countries ( Nigeria, Egypt, Morocco, Ivory Coast, Ghana, Kenya and Cameroon) while Kilimall has its branches in three countries (Kenya, Uganda and Nigeria). Therefore if you are looking for an eCommerce company that has a wide presence in Africa then Jumia is the best choice.
Jumia vs Kilimall products Delivery Time
Jumia delivers its products in a period of (2-7 days) while Kilimall delivers its products between a period of (2-5 days). This means that Kilimall’s delivery time is shorter than that of Jumia. Kilimall wins on delivery.
Something to note is that both deliver products countrywide
Jumia vs Kilimall Payment of goods
Both Jumia Kenya and Kilimall Kenya allow cash payment on delivery in Nairobi only. If you are outside Nairobi then you will be required to make payments online. Prices are not negotiable.
Jumia vs Kilimall Product Prices
This where we have a real difference between the two. I have tried to compare more than 100 same products sold at Jumia and Kilimall and i have noted that Kilimall prices are slightly low. For Instance, INFINIX Zero 3 X552- 5.5 costs KSh 16,535 at Kilimall while the same INFINIX Zero 3 (X552) costs 16,999 on Jumia. Find image illustration below. Therefore, in terms of price Kilimall wins.
Jumia vs Kilimall Customer Care
I have used both Kilimall and Jumia. Jumia customer care seems to be more reliable than Kilimall. Kilimall needs to improve on their response rate.
Jumia vs Kenya Affiliate progamme
I have signed up for both affiliate programmes. I have received some earnings from Jumia. For Kilimall, no earnings yet. But it has been only two weeks since i joined Kilimall affiliate. I will share my experience after a month.
Which is the best ecommerce website in Kenya between the two
It all depends on what you are looking for. If you are looking for cheap price then it is Kilimall.coke. If you are looking for general reliability then Jumia.co.ke wins
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