HELB New student portal has errors and here is an official statement from HELB about its maintenance.
ATTENTION: STUDENT PORTAL ACCESS FOR SECOND and SUBSEQUENT LOAN APPLICATION
We wish to advise that the HELB Student Portal https://clientservices.helb.co.ke is scheduled for maintenance starting today, 11th May 2017 aimed at stabilizing the access.
Applicants seeking to access the portal for the 2017-2018 2nd and Subsequent Online Loan Application shall regrettably not be able until the 15th May, 2017 when normal service resumes. We sincerely apologize for the inconvenience caused.
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