0 votes
in HELB Loan by
edited by
when i try to change my instition i get the error that institution details missing

1 Answer

0 votes
by (39.7k points)
edited by
The error of institution details missing means your details have not been saved in the system.
You can solve this error by using  short code *642# instead of mobile app.

If your institution is missing in the helb app, then you need to contact helb or visit their offices so that they can update your institution in the system.

Related questions

0 votes
1 answer
0 votes
1 answer
0 votes
1 answer
Register, ask, and answer questions to earn more points and privileges. Some features are disabled for users with few points.
Welcome to Kenyayote Q&A, the largest community site in Kenya where you can ask any question and receive answers from Kenyayote staff and other members of the community.

Before you ask, search the website to make sure your question has not been answered.

If you are ready to ask, provide a title about your question and a detailed description of your problem.

Register to join Kenyayote Ask Community.
...