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in Safaricom by
I have sent money from my Equity Bank account number to wrong Mpesa Number. How do i reverse.

1 Answer

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by (132k points)
edited by
If you have sent money from your Equity Bank account to wrong Mpesa Number and you need reversal then you can contact Equity Bank through 0763026000 and select the reversal option. One of Equity Customer Care agent will pick your call and ask for your account number and phone number where the transaction was made to.

After making reversal, it will take 24 to 48 hours for the money to reflect in your Equity Bank account.

Don't waste your time calling Safaricom because they will not help you.
by
What if by any chance the wrong number you sent the money too withdraws the money and remains offline what happens to this kind of incident
by (132k points)
Hello Wilson,
 
You have lost your money. Equity can only reverse money that has not been withdrawn.
by
reshown by
Can equity put automatic reversal if the mpesa customer has withdrawn the amount
by
How can I retrieve the number I sent the money to incase I need to contact the person
by (132k points)
Once you send money from Equity App to Mpesa, there is  a message that you will receive from Equity bank with transaction details. You will get the phone number there.

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