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Expired stage or status in eCitizen good conduct application means that the application has expired and you need to make another application. You will be required to pay again for the new application.CID recently made changes to the period it takes for the certificate of good conduct to expire from 12 months to 6 months. RefundsIf you log in to eCitzen portal and your Police Clearance Certificate stage reads expired then you cannot be refunded for the payment you made for the expired application.
If you have applied for certificate of good conduct via eCitizen portal and its approval status reads "queued" then it means you application was submitted but it is yet to be reviewed for processing.
If you applied for Certificate of Good conduct and took your fingerprints and your status is CLARIFICATION instead of PROCESSING then it means your finger prints were mot captured properly. You need to go back to your appointment location and repeat fingerprint taking.
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