0 votes
in Safaricom by (11 points)
I accidentally blocked my simcard ..... anybody having a clue on what to do kindly help

1 Answer

0 votes
by (47.6k points)

To unblock your line, dial *456#  using any Safaricom line, enter the mobile phone number your want to get PUK then select Get PUK and follow the prompts to retrieve it. You can also get PUK using the Safaricom portal https://safaricom.com/account/puk. 

The portal can only be accessed using Safaricom Mobile Data. Do not use WiFi. 

Related questions

Register, ask, and answer questions to earn more points and privileges. Some features are disabled for users with few points.
Welcome to Kenyayote Q&A, the largest community site in Kenya where you can ask any question and receive answers from Kenyayote staff and other members of the community.

Before you ask, search the website to make sure your question has not been answered.

If you are ready to ask, provide a title about your question and a detailed description of your problem.

Register to join Kenyayote Ask Community.