Where is a Credit Note used? (Sample Letter and Answers)

Below are answers to the business question; Where is a Credit Note used and sample credit note document.

Sample Credit Note Letter

Below is a sample Credit Note Document;

Sample Credit Note Letter and where it is used
Sample Credit Note Letter and where it is used/Photo Source

What is a Credit Note?

A credit Note is a document sent to the customer to inform him of money that a business owes him or money he is supposed to be refunded for goods that he purchased which are not in good condition or were over paid.

Where is a Credit Note Used?

Some of the circumstances under which a credit document can be used include;

  • When correcting arithmetic error resulting into overcharge.
  • Where the buyer has been charged higher prices than the recommended price.
  •  When items included in the invoice were not delivered.
  • When a deserved discount is not given. (v) When the buyer has returned some goods.
  • When empty crates /packaging for which a deposit had been paid are returned.
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