Central Bank of Kenya (CBK) has launched a mobile loan app called Stawi in partnership with five Kenyan banks. Learn Below how it works and applications procedures.

What is Stawi?
Stawi is a mobile Loan app that offers unsecured financing to small and medium scale enterprises (SMEs) in Kenya. Stawi will be managed by Commercial Bank of Africa (CBA), Cooperative Bank of Kenya, Diamond Trust Bank Kenya (DTB), KCB Bank (Kenya and NIC Bank.
CBK appears to have made this move to rival the growing number of mobile loans companies in Kenya which are generating billions of money.
How to apply for Stawi Loan?
For one to apply and get Stawi Loan, you have to download the Stawi Mobile application provided by CBA. Follow the following procedures;
- Download App from: Stawi Loan on Playstore
- Login to the app after creating Account
- Got to MY LOAN TAB
- Request Loan
- Fill application details
- Accept Loans offer
NOTE: If asked for Activation code and PIN please be sure to check your email or use the contacts below.
To be among the 3500 traders who will benefit from the first round of Stawi loan that will be issued to SMEs on pilot test, register with an agent through any of the listed banks above.
Requirements of Getting Stawi Loan
Below are the requirements that you need to meet to get stawi loan;
- Registered Mobile Number
- Kenyan ID or Valid Kenyan passport
- email address
- You should have a business permit or registered business
- Your business should have been operating for a minimum of 6 months
- Your business should have a turnover of ksh. 30,000 to 250,000
What is the Maximum and Minimum loan offered by Stawi
You can request unsecured loan from Stawi ranging from from KSh30,000 up to KSh250,000. The amount of loan you can get depends on your credit score and limit.
Unlike other mobile loans like that issued by Branch, you can request for a second loan if you have managed to pay 80% of the first loan you owe Stawi.

What are interest Rates for Stawi Loan?
Stawi interest rates are 9% per year plus facility fee of 4%, insurance fee of 0.7% and exercise duty of 20% of facility fee. You are required to pay your Stawi loan within 1 to 12 months.
For detailed interest rates calculation visit: Stawi Interest Loan Calculator
NOTE 2: We will be updating this post for any changes.
How to Repay Stawi Loan
To repay follow the following procedures;
- Log in to the Stawi app
- click MANAGE tab
- Go to MY STAWI ACCOUNT
- then PAY LOAN.
Stawi Loan Contacts
You can reach Stawi through;
- Email: help@stawi.ke
- Phone Number: 0709714 999 or 0730714999
UPDATE: We have noted that most of the times calls using the above numbers go unanswered. Because currently the app is provide by CBA (prove photo below), you should reach them through: CBA Contacts.
PS. This post is brought to you by Muthurwa.com, a kenyan digital marketplace where you can make a living online through selling class notes, graphics, templates, quality photos, house plans, recipes, tutorials e.t.c and get paid via mpesa
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I second you!
smart
I am moses chege an I need a loan to buy a motorbike
I need loan
I opened an account successful but after ,told blocked what could be wrong
Waiting to be credited for a week now
They normally do delay. And with what is happening, it might take time.
The loan as per the advertisement is online that the process takes five minutes of which is not,
Excellent app
Keep it up
To Kenyans, just follow the laid down procedure.
It was on a pilot phase, now fully rolled across Kenya with a pool of over 10 billions!
Good luck to smes !
Does the application help those who have business activities only ?? What about somebody who needs a loan to solving issues like fees or other important issues ??
Does the application of hell those who have it business activities.What about it solving issues like fees or other important issues with??
how can i contact you people because i have tried but have been failing i am from mathare huruma nairobi
I registered with the app but no activation code yet.where do i get the code from?
Can someone withdraw the cash from the app to mpesa after you register from the app?
I Have downloaded the app and while trying to register am not able to proceed to the next step after inserting my date of birth details. Not able to see option for the next page. please advise.
thanks.
having the same problem in applying
Is the app available on App Store
My account as blocked and I need a loan
you came in githurai but before the week ended you were nowhere to be seen.i was told to wait for the next communication haven’t received any so am wondering what could be hindering stawi agents from coming back again
I applied and haven’t gotten a code since last week to access my loan
Just need refferal to the area agent for a code to activate my account.
Nairobi kasarani .
Is it a must someone must wait for 72hrs?
I going thru the same problem
What of some of us whom we are in farming thereby we own no permit , are we out of this plan
You must prove that you run a business and a business permit is the only option for SMEs
Iam from Baringo county,
Kabarnet town.need to your agent.
ive also tried to register but cant get the code,please keep on the que
my stawi acc its reading(-56700)but have not yet confirmed the cash in my mpesa acc,no sms of money transfer from stawi acc to mpesa.what should i do please help.
I applied two weeks ago but no activation code what could be the problem
Hi Caroline, this week, the Stawi team will be in Githurai near Co-operative bank and at the following locations in Gikomba; Country bus, Chief’s camp and near Co-operative bank Nacico building. Please note, Stawi DOES NOT charge for registration. Remember to carry your ID and business permit . my question is what if I want to use the loan to start a business do I still need bussiness permit..thank you in advance
its bias to people outside Nairobi coz when i log in it does not respond.
useless for now.my stawi a/c read 56700 by now its nill!!
I have account already but I can’t get my loan limit
I have tried to register but isn’t working.. still no button to press when I reach the date of birth
stawi loan,,,,,need loan for capital to start a business
After restrictions ad having account no. Wat next coz am unable to continue, plz help
for those who do not have smart phones how can they get the servises
what happened something went wrong it’s the message I’m getting from the app
I applied on 15th June and have not received any message yet please assist me
small business owners have a reason to now to thank the banks under stawi now. But kindly let us know who your agents are, and where to find them.
Hi, where are the agents, have signed up but it requires a code from agent which I’m to be send through my email, but have not gotten it, kindly assist.
I applied and got the account number but now I can’t log in why
I have tried to fill in the personal and business details but in that part of ‘submit’ it’s not going through…please help
I need the app
I want a loan help me get it
I applied for a loan,the money is in my stawi account but i cant withdraw or send it to my mpesa account,now the question is,is it a must i be registered by a stawi agent?its almost a month now since.how do i transact the money,send me an activation code.
My account is locked what system I can use to unlock my account please help
where are customer care number
my account won’t send the money to my mpesa account
Hi am a cybre attendant how can i be helping customers apply for the loan
i haven’t recieved an activation code and I’ve already visited the agent
The system are not working, after submiting the information the system is not responding
This is very good l have a business and l will apply soon the problem is that the app doesn’t open when you want to register.
I have already applied for a loan but I can’t withdraw how now
please help me with the app link or send me the app
A question please I was trying to open an account but when asked about the license number I don’t have because have.What can I do
what is the procedure … please enlighten me
I have applied and was given but it’s in stawi account how do I transfer the money to mpesa???
How can I unblock my stawi account
Send me activition code
i don’t hav a smartphne hw kan I acses it
Please I need this app, I need a loan urgently
Go to play store and search for stawi cba with a blue and red logo
Who are the agent ND how can I get in touch with them
I got the app from a friend but it can’t open. What could be the issue here please help…
waiting for approval
Am trying to apply bt i can’t access…ama imeisha
Loan
A step foward for kenyans, The idea will help in eradicating poverty in the society, cater for a day to day needs for a healthy generation…Good work GOVERNOR CBK….
How much did u get ad plz tell me the procedure of the app
i can not get the app on play store. nani ako na link
Hey pliz help me with the agent no coz I haven’t found any n am in need of the loan thanks!
How do I get the App
stawi app doesn’t function
How can I get the app? Can you send it to whatsapp?
I thanks tha Stawi company for a good job that they av decided to make youth’s & everyone to grow & stand strong in every project that u do with that kind of a loan,to me it’s okey .
Where did you apply coz mine inakataa
Hey pliz help me with the agent no coz I haven’t found any n am in need of the loan thanks!
Where is your office located
How do I register and get the money
I applied my loan of 60000 on Friday and what was remaining was only to transfer it to M-Pesa acoumt. How will I get that amount because every was done only withdrawal was remaining, because the system is not working.
How are we going to pay when you have closed the system since Friday.
Why can I get the agents need a loan asap
I have installed the app,but I can’t create account coz you failed to send me the one time pin,
I have tried several time to register but i have seen no sms code plz help me to get it
I want to apply please, , , my account is not opening.
How can I apply I need a loan for business how can I apply
did you stop loaning money
Where are your agents ? Must one regest from an agent
Where is your main office situated? I would like to visit because here am getting scanty information.
That’s loan is good I applied 150000k and irecieved
Hi. Trying to download the stawi app but I can’t get it from the play store please help
I need a loan
I have filled all the requirements but in the app but it failed to lock in what is wrong
The best
I have tried to access loan but the app can’t send a pin what is happening?
Can’t get my code wat wrong????
trying to create account but you are not sending the code.whats the problem
Very good, I got my loan on Friday thanks stawi.
Me too
Why is it that i was approved for a loan but don’t get it in my mpesa account?
Why did you stop giving money it stopped working on Friday
The app is not functioning
Mbona Leo efungwa
why isn’t working currently?
I have applied loan one month ago but havent received any loan yet am not in CRB, i have done everything it takes eg taking photo frm agent
I have been waiting for confirmation code since Saturday and I have not yet received. what do I do to get it?
Same here I even tried calling there number but no response
The other day president of the republic said stawi loans are accessible to sms but it seems it was just astory, the so called agents are no where, you open account loan limit is zero,the Customer care contacts no use
How can register
Can I apply loan na niko na loan
My account has been blocked,what can i do to unblock it please my no is :+254716551916
I want to apply plz
Taon
I won’t two give my cod j won’t rejestand my namba
Do i haveto be registered by an agent to get loan
My account has been locked how can i unlock it
How do you registe
How can register
Can I apply loan na niko na loan
says failure device id for string parameter
Do it subject with crb
Was in CRB.. But I was given a loan of 60000
Have tried so many times can’t get a loan