Kenyan Gamblers accuse mcheza of being a scam as it insists that it pays ksh. 175 for a Jackpot bonus of 10 wins
The Mcheza scamy activities started when they sent sms to their customers indicating that they were experiencing server problems. Payment were delayed for over 24 hours which is not normal. The outcome of it all is a sad story of Mcheza gamblers that was shared in our earlier post.
“Dear Esteemed Customer,
Safaricom servers are currently unavailable and have made the content of this website inaccessible. mCHEZA and Safaricom teams are working on it. The Jackpot draw will be announced as soon as the servers resume normal service.
Thank you for your patience.”
A question the company answered from one of its clients indicates that for 10 correctly predicted games at Jackpot mcheza you will only get ksh. 175. This is the lowest bonus pay given by any betting company in Kenya. Sportpesa, Betin Kenya and Betway pay at least 3,000 for 10 correctly predicted games (for betin it is 12 because they have 15 jackpot games).
As it stands now, Mcheza seems to be in a worrying financial crisis. The future of the company which was on a steady rise is now in doubt. Below is a screen shot of one of the clients labeling the company as a scam. Visit Mcheza Facebook page and see their comment section for more of such complaints.
Julie Gichuru using his media network and friends has however embarked on a massive campaign to restore the tarnished image of the company. The company has also invested heavily in print and TV ads to win customer loyalty.
Much as they struggle to repair their brand, to many gamblers it is clear that Mcheza plays by its own rules. Their business practices are questionable. They can rewrite their betting rules whenever they need to make profits and will have little or no worry when it comes to gamblers complaints.