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If you have checked for placement results using KUCCPS portal or SMS and both show that you have not been placed, then the only option remaining is to apply for University or College admission under private or self sponsored.
If you are seeing a message in your student port saying that you have provisionally secured a course subject to approval it means everything is okay. KUCCPS has not released the final placement results which indicate the particular University or Course that you have been placed.
Revision of courses is on going and the deadline is on 11th June 2021. Kindly make sure you have done revision of courses. Students will be placed after revision of courses.
You can go to KNEC offices with your ID and they will retrieve your index number for you. However, if you want to apply for the replacement of a lost certificate then you need to make your application online via https://qmis.knec.ac.ke. The easiest route of getting your index is from your primary school or sub-county education office.
Yes you can retain your course if you are transferring to a University that is offering the same course as the one that you were placed by KUCCPS and you are interested to pursue it.