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I lost my phone, a product I bought from Jumia online, through robbery. I'm asking if you can kindly send me it's IMEI number so that I can give it to the police in charge to track it. I have the abstract from the police and I also have the receipt I got after the purchase. I happened to lose the package it came in that's why I'm requesting this from you.

Thank you

1 Answer

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by (132k points)
Unfortunately, Jumia does not keep a record of sold phone IMEI numbers unless you are able to contact the vendor.

There is a response that is similar to your question in this page: https://kenyayote.com/ask/7215/how-do-i-get-imei-number-of-my-lost-phone-using-safricom-line

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