0 votes
in General by
I lost my phone, a product I bought from Jumia online, through robbery. I'm asking if you can kindly send me it's IMEI number so that I can give it to the police in charge to track it. I have the abstract from the police and I also have the receipt I got after the purchase. I happened to lose the package it came in that's why I'm requesting this from you.

Thank you

1 Answer

0 votes
by (132k points)
Unfortunately, Jumia does not keep a record of sold phone IMEI numbers unless you are able to contact the vendor.

There is a response that is similar to your question in this page: https://kenyayote.com/ask/7215/how-do-i-get-imei-number-of-my-lost-phone-using-safricom-line

Related questions

Welcome to Kenyayote Q&A, the largest community site in Kenya where you can ask any question and receive answers from Kenyayote staff and other members of the community.

Before you ask, search the website to make sure your question has not been answered.

If you are ready to ask, provide a title about your question and a detailed description of your problem.
...