0 votes
in HELB Loan by (11 points)
edited by
I've tried to apply for a substituent loan application .My HELB app has failed since I mistakenly switched simcards I've tried to put them as they were but to no avail.On using *642# I'm told that my institution details are missing.

1 Answer

0 votes
by (47.6k points)
Institution details are missing means that your institution details are not available in the system. You need to visit Huduma Center (HELB Desk) to have your institution updated in the system.

Related questions

Register, ask, and answer questions to earn more points and privileges. Some features are disabled for users with few points.
Welcome to Kenyayote Q&A, the largest community site in Kenya where you can ask any question and receive answers from Kenyayote staff and other members of the community.

Before you ask, search the website to make sure your question has not been answered.

If you are ready to ask, provide a title about your question and a detailed description of your problem.

Register to join Kenyayote Ask Community.
...