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Why should upward communication be encouraged in an organization?

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Importance of encouraging upward communication in an organization include;

  • Facilitates quick feedback.
  • Enables the management to receive and accommodate the views and sentiments of all staff in the organization when making decisions.
  • Enables a sense of belonging among workers thus motivating all members of staff.
  • Encourages free dialogue between the junior and senior members of staff.

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