You are getting the error “you cannot file NIL Return as you have Employment Income for the return period. Please file return using File Return option” because your there is some PAYE that was submitted by your employer before you lost your job, Therefore, you need file tax income returns for the months you were employed. If your employer submitted taxes they will be automatically populated in the forms.
- Login to kra itax portal
- Click returns
- Then ITR for Employment Income
- Click Next to the last page.
Before you click submit in the last page. Check whether there is any Tax Due or Refund Due. Negative number means the money KRA is supposed to refund you (for example -10,000) and positive number means the tax you are required to pay (for example 10,000).
You can as well click on My Ledger to see whether there are any Taxes Deducted (PAYE) that were submitted by your employer for the months that you were employed.