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You are getting the error “you cannot file NIL Return as you have Employment Income for the return period. Please file return using File Return option” because your there is some PAYE that was submitted by your employer before you lost your job, Therefore, you need file tax income returns for the months you were employed. If your employer submitted taxes they will be automatically populated in the forms.Login to kra itax portalClick returnsThen ITR for Employment IncomeClick Next to the last page.Before you click submit in the last page. Check whether there is any Tax Due or Refund Due. Negative number means the money KRA is supposed to refund you (for example -10,000) and positive number means the tax you are required to pay (for example 10,000).You can as well click on My Ledger to see whether there are any Taxes Deducted (PAYE) that were submitted by your employer for the months that you were employed.
Here is a detailed procedure on how students should file for nill income returns. There is nothing that is required other than your KRA pin
To check if you have successfully filed KRA tax returns, login to iTax portal, click on returns, view filed return then select tax obligation as income tax resident individual, enter the return period and submit. You will be able to view all your filed returns
KRA portal is heavy and may not be supported on all mobile browsers. If you want to make your work easier, go to the nearest cyber and file nill returns or borrow any student a laptop and file your returns. It takes less than 5 minutes.
After you have filed your returns, login into your iTax portal, then click on the useful links tab> select consult and reprint acknowledgment receipt and certificates >select the business process (Taxpayer Return Processing) and sub process (Original Return Filing) then enter the tax period and consult. You will see a link to download the receipt.