If you have not received OTP code during HELB registration, then wait for 5 minutes and request for another verification code to be resent to your contact.
You need to pay Ksh. 1500 via NHIF Mpesa paybill to have your account activated. Then wait for three months before the card can become active. This applies to anyone who has not contributed for more than 12 months.
To activate an NHIF account or card if you have not been paying for several months, then you are required to visit your nearest NHIF office and make a three months payment of Ksh. 1500 to activate your account.
You can reactivate your NHIF card by paying KES 1,500 and then have to wait for 2 months before you start using it.
This applies for those who have not been active for a year or more.
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