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I received a messaged from Equity bank that read “ Txn: A fee has been deducted from your account Acct: 0020XXXXXX Amt: KES 240.00 Desc: Annual Debit Card Fee Date:06-04-2021 6:26:29. Use Equity USSD on Any Telco

What is this?

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Equity annual debit card is the fee that Equity Bank Kenya charges for active debit cards. The Fee is charged annually from the day you were issued with your card. For example, if you were issued with your card on 20th March 2020, you will be charged Ksh. 240 every 20th March of the year.

Equity Bank Annual debit card fee was introduced in 2020.
by
why the sudden debit card fee yet you charged the debit card holder almost 1000 when you issued them with the card?
by
Why the charge and we pay for withdrawal
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Its so unfair sincr we pay while withdrawing and also when getting the card.Ksh 240 is too much with this economy.How were you surviving initially without the charges?You are now telling us the common mwananchi bank is soon becoming "ya wenye kitu".It's giving us a window to quit and join saccos that better or keep our money in mobile wallet.
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I don't understand why you should charge me ksh240 fee of debit card yet you did not give it to me for free, second you always charge for transaction.
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I find this to be totally useless.... And I see no value of it since on issuance of the card we are charged as well as when we withdraw via ATM. This is daylight robbery. Closing that account soonest.
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These people think they own us, what hurts the most is that someone makes decisions on your finances without........
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I don't understand why the fee! It should be condemned in the strongest terms possible.
by
reshown by
Why would the bank deduct from my account three times at once...240×3=720...for the annual debit card... Seriously?
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Why was my account deducted three times the same amount... 240×3=720....for the annual debit card?
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by
This is inhuman. The bank wants to extend its business at the expense of the common mwananchi.
by
Yeah mine was a double deduction.why charge annual fee and I paid for replacement when the card also expired and after 3yrs I'll have to pay again for renewal and continue paying annually.Thats total bullshit then my money is far better in mpesa since it's even more convenient to transact.Am also having a second thought on my account since it ain't making sense anymore to me
by
wHY DEDUCT OUR MONEY IF YOU CHARGED US WHILE APPLYING FOR THE CARD AND WHILE DOING BUSINESS WITH THE SAME CARD E.G. BUYING SOMETHING USING THE SAID CARD THERE ARE CHARGES. THIS IS WHY MOST OF THE PEOPLE I KNOW HAVE MOVED OUT OF EQUITY
by
Am so worried receiving a message from equity that  Kes 240 deducted from my account for annual card fee and during transactions there is charges. The time is now to quit from equity..... because it's not helping us, deduction of 240 at this time surely....

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