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Unfortunately, there is no way you can reverse airtime bought from equity bank account to Safaricom line. Equity Bank can only initiate a reversal if the airtime accidentally went to Equitel line. Safaricom also can initiate a reversal. The only option you have is to sell it to friends or any other third party that offers such services online at about a 20% loss.
You will be required to visit any Equity Bank Branch near you with your national ID to get the bank account number that you have forgotten. It is free.
If you are in Kenya, visit the nearest Equity Bank office with your ID number and you will be given all your banking details. If you cannnot visit an office or are abroad, then contact Equity bank via phone number +254763026000 or Twitter DM for advice.
To change your equity bank phone number or any other details, then you need to visit Equity Bank branch and fill out an amendment form. Make sure that you have your ID or passport with you. If you are not in Kenya, then contact Equity Bank via Twitter on how do it online: https://twitter.com/KeEquityBank
If you have forgotten your equity bank account number, then you can visit the nearest Equity bank branch with your ID and your account number will be checked. If it is inactive, then you can choose to activate it in the same bank.If you are abroad or cannot visit an Equity Bank branch near you, then contact Equity bank via 0763026000 for advice.