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What might be problem when the HELB portal says that the ID number does belong to me?

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in HELB Loan by (11 points)
I have just received the ID

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by (47.6k points)

If you are a first-time applicant and you were placed by KUCCPS, then it is advisable to apply for government funding through HEF portal, not HELB. 

Regarding the error with your ID, contact HELB via  phone number 0711052000, email: contactcentre@helb.co.ke or Twitter: @HELBpage

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