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To confirm whether your replaced ID is ready for collection, visit your application station after 2 weeks and collect it. Replacement of ID takes only two weeks to process at Huduma Centre
Do you mean that you replaced ID and you did not go to collect it because you found the one that was lost? If that is the case, then you should go and collect it from your replacement location. Or where exactly is the problem.
Huduma Card Numbers are issued according to the serial number assigned to the card and location. They do not follow the time that you applied. You might have applied with someone the same time but she will get and you will not. The cards are still being processed.
To check whether your national identification (ID) card is ready for collection then SMS you waiting card number to 20031. You will receive a sms with the status of your ID. You can also visit your application centre to confirm the status of your application
Yes. To get any service at Huduma Centre, you must book an appointment online. You can't enter without an appointment for that day.Just book for an appointment online, it is free and you can do it with your smartphone.