If the email confirmation link is not in your primary folder then check the promotion or spam folder in your email. We have provided a guide on this page on what to do if the activation link is not availed in the spam folder.
You need to contact HELB loan to have your email updated or visit huduma center (HELB Desk) to have your valid email updated.Helb phone contactsPhone Number: 0711052000Email: contactcentre@helb.co.ke
If you accidentally use the wrong email during HELB application, you can change the email by writing to HELB for amendment of account details. Follow the account amendment procedure that we have published on this answer.
You cannot change your email address that you used during HELB application unless you contact helb .
You can either visit Huduma Centre HELB desk or call helb via phone number 0711052000 to have your email corrected.
You can also DM HELB on twitter to have your details corrected: https://twitter.com/HELBpage
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