Register, ask, and answer questions to earn more points and privileges. Some features are disabled for users with few points.
To check whether your national ID number has been registered with another safaricom simcard dial *106# then select check my numbers, a pop-up will appear on your screen with a list of phone numbers registered with your national ID number. You will also receive a message with a list of numbers registered with your ID number
To get Mpesa statement for your till number dial *234# from the till's nominated phone number then go to M-Pesa business till, enter your store number, select mpesa statements, choose Register for Email statements and Accept terms.
The quickest way to reverse money sent to wrong till number is to share the Mpesa transaction code to safaricom via their twitter handle using this link: https://twitter.com/Safaricom_Care/ or Facebook message: https://www.facebook.com/SafaricomPLC . If you are not on Facebook or Twitter then you can call Safaricom customer care by dialling 100. Note that calling takes time to reach customer service
If you have lost Mgas card, then you should contact customer care for replacement. You can contact Mgas customer care by telephone number 0800 721 148 or 0111 010 400 or email: customercare@mgas.ke.
There is no way you can replace your lost NHIF card online. You have to pay Ksh, 100 to NHIF bank account and go with the deposit slip to NHIF desk huduma center or NHIF Upper Hill office to have your card printed.