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To get Mpesa statement for another is possible only if you are in possession of the number. This is because the mini statement is sent to the phone number. Long statements will require OTP code that is sent to the phone number associated with statement. Therefore, it is impossible to get mpesa statement for another number that you do not own
The quickest way to reverse money sent to wrong till number is to share the Mpesa transaction code to safaricom via their twitter handle using this link: https://twitter.com/Safaricom_Care/ or Facebook message: https://www.facebook.com/SafaricomPLC . If you are not on Facebook or Twitter then you can call Safaricom customer care by dialling 100. Note that calling takes time to reach customer service
To get Mpesa till number, visit Mpesa for business website, click apply and select the type of business till number (buy goods till). Once you have filled out the application online, it will be processed within 24 hours and you will be notified via SMS. To activate the till number dial *234# for the nominated number.
To get Mpesa statement for your number, dial *334# then proceed to My Account>M-Pesa Statement and select 0 to receive mpesa statement for the last 5 days or register with email to receive monthly mpesa statements.There is no way you can receive M-Pesa statement for another number that you do not have
Mpesa statement that for more than one year can only be obtained from Safaricom shop. Visit any Safaricom shop near you with your original national ID to have the mpesa statement generated. For statements less than a year, dial USSD *334#>select My Accout > Mpesa Statement >Request statement >Full Statement > then select the period (1 month, 3 months, 6 months, this year or last 12 months).