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NTSA will not notify you when it is ready. Just go and collect your smart driving license three weeks after taking your Biometrics. Make sure that you have booked an appointment if your DL collection location is in any of the Huduma Centers within Nairobi.
To Drive a PSV vehicle in Kenya, you need a Driving License Class D endorsement to get a PSV Badge. You also need to be 22 years and above.Here is a list of all updated NTSA Driving License categories.
You can check whether your ID card is ready or not for collection by sending the waiting card number to 20031. If you do not get a response, then the only remaining option is to keep confirming at your application office.
To know whether you Huduma Number Card is ready for collection, you will receive sms asking you to go and collect your card.Example of Huduma Number Card collection sms message, “Dear Mary, your Huduma Card S/NO: 111111 has been delivered at NRB-MWK-Mathare."You can also check collection status online using this guide: How to confirm huduma card status online
To makes changes to your driving License (DL), you need to visit NTSA offices near you with your ID and apply for amendment of profile details. Thereafter, you will be required to apply for a duplicate DL with the amended profile.What you can only change on your end without visiting NTSA offices is only your postal address, town, date of birth and gender.