NSSF on how to pay contributions through eCitizen Platform

NSSF has indicated that members can now pay their monthly contributions through eCitizen platform using the official government paybill 222222. The procedure for making contributions has been provided below;

How to pay NSSF Contribution via eCitizen (self-employed or employer)

Payment procedure for self-employed or voluntary

Sign in to ecitizen.go.ke
Locate "NSSF" on the Agencies section and click on it to access NSSF Services
Select the service "Voluntary Contribution"
Enter NSSF Member Number
Click "Validate"
Enter Amount
Click "Make Payment"
Select the preferred Payment Mode and follow the instructions given
Complete transaction.

For employer;

Login into ecitizen.go.ke
Locate "NSSF" on the Agencies section and click on it to access NSSF Services
Select"Employer Payment"
Generate a Unique Payment Number (UPN) from the NSSF E-Service portal
Select "Employer Payment"
Enter UPN
Select the preferred Payment Mode and follow the instructions given
Complete transaction.

NSSF Contributions via USSD

For USSD Payment, follow the procedure below;

Dial*222#
Select on Make Payment
Select Option 2 - Enter Service Code
Select Option 2 - Enter Service Code
Enter NSSFV (self-employed) or NSFFE (employer)
Enter Member Number (for self-employed)
Enter the Amount to Pay
To confirm payment, Select 1
Enter MPESA PIN
You will receive an MPESA confirmation SMS.

NSSF Members and Employers are further advised to make payments via Paybill as follows:

Voluntary Contribution - INSSFV-NSSFNUMBER e.g NSSFV-123456789
Employer Contribution- NSSFE-Eslip NUMBER e.g NSSFE- 824001234567

NSSF can receive notification immediately after payment is made. To access NSSF services, visit https://selfservice.nssf.or.ke or https://nssf.or.ke.

In compliance with the Kenya Gazette No. 16008 of 2022 and the Presidential Directive dated June 30, 2023, all other mobile money payment platforms have been discontinued.