Best Ecommerce Platforms in Kenya for Online Shopping

Want to shop online in Kenya for electronics, kitchen items, books, accessories, clothes, etc.? Based on our findings, below are the most reliable ecommerce platforms in Kenya for online shopping.

Jumia is the most popular eCommerce website in Kenya. Before Jumia launched in Kenya, the eCommerce space was not as established as it is now. It can be identified as the accelerator of the eCommerce business in Kenya sells all kinds of items and offers country-wide delivery.


Kilimall is among the most popular eCommerce websites and the best alternative of Jumia Kenya. Kilimall sells all of items. Most of its item are shipped from China.


Hotpoint is an eCommerce website in Kenya that sells Hotpoint items and other brands' electronic items like TVs, Fridges, Washers, Cookers, Phones, Dishwashers, Microwaves, e.t.c.


Jambo Shop

Jamboshop also known as Jamboshoppe is an eCommerce website that sells electroncis, smarphomes, clothes, fashion accessories, grocery, kids toy e.t.c. The shop has a variety of brands at the best market price.

Jambo Shop

Carrefour is one of the most popular supermarkets in Nairobi, Kenya. The Supermarket is mostly located in malls. It is well known for its regular product offers. carrefour's eCommerce sells items that be found at Carrefour supermarket.


PataBay is the best online shop that sells electronics and home appliances that satisfies your needs. It has a wide selection of electronics such as printers, computers, laptops, televisions, phones, fridges and refrigerators. It also offers express delivery within Nairobi.


Shopit is a Kenyan eCommerce website that sells mobile phones, laptops, gaming accessories, electronics, security products, music instruments, and other stuff. You can place orders using their website, phone line, or email from your home or office, and they will deliver within 24 hours.


Saruk well known as Saruk Digital is one of the best eCommerce websites to shop for Laptops. Saruk also sells other electronic items like printers, TVs, home theatres, gaming items, phones, e.t.c.


Text Book Centre is one of the best eCommerce websites that primarily deal with selling books and school items. Other than books, Text Boo Centre also sells office stationery, electronics, toys, and board games. It has several branches in Nairobi.

Text Book Centre

Dukatech is an eCommerce website that sells electronics items like laptops, printers, TVs, desktops, cameras, house appliances e.t.c. Dukatech is located in Nairobi CBD.


Fgee Technology

Fgee Technology is one of the largest electronic retailers, on their eCommerce website they sells laptops, printers, projectors, printer consumables, copiers, cameras, office equipments e.t.c. Their physical office is along Kimathi stree Nairobi CBD where they have a team of experts who can help you choose the right equipment.

Fgee Technology

Smartworld Kenya is a Kenyan eCommerce website that sells mobile phones, laptops, smartwatches, phone accessories, computer accessories, e.t.c. You can also find official products from some of the world’s biggest brands such as Apple, Samsung and LG. Smartworld offers free delivery within Nairobi

Smartworld Kenya

Bright Technologies is a Kenyan eCommerce website that sells electronics such as printers, computers, projectors, and cameras. It also offers accessories and software that complement these devices. The company also offers a comprehensive range of ICT solutions. 

Bright Technologies


Avechi is a Kenyan online electronics retailer known for its large variety of electronics and home appliances. The platform strives to offer a quick, secure, and convenient buying experience. Avechi provides a range of products, including smartphones, TVs, audio systems, computers, refrigerators, cookers, and various kitchen and home appliances. Their main office is located in Pioneer House, Moi Avenue, Nairobi.


What to Consider Before Shopping Online in Kenya

  • Reliability: What do other customers say about the company? Check the company's Twitter or Facebook page for comments on what other users say about the ecommerce site's services. Avoid platforms with high customer complaints about delayed deliveries and low-quality products.
  • Pay on Delivery: Only use ecommerce platforms that support pay on delivery. There are very few ecommerce platforms in Kenya that you can trust with payment before delivery. 
  • Return and Refund Policy: Read the ecommerce platform's return and refund policy. Take note of the return period, items that are eligible for return, and the return process.
  • Office Location: The ecommerce platform should have a physical office that you can visit if need be. A physical office also means that you are dealing with a legitimate business with county government business permits.
  • Customer Service: Use an ecommerce platform with customer support that responds to inquiries promptly.


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