–1 vote
in General by
edited by
My institutional details are missing and it's not editable from the helb app

1 Answer

0 votes
by (117k points)

You need to send an email to HELB Loan with your institution's details so that they can be updated it in their system. It means you institution is missing in the helb app database.

Related questions

Welcome to Kenyayote Q&A, where you can ask questions and receive answers from Kenyayote staff and other members of the community.

Before you ask, search the website to make sure your question has not been answered.
If you are ready to ask, provide a title about your question and a detailed description of your problem.
...