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You will be sent an SMS message to go and collect your Huduma number card once it is ready for collection.
To know whether you Huduma Number Card is ready for collection, you will receive sms asking you to go and collect your card.Example of Huduma Number Card collection sms message, “Dear Mary, your Huduma Card S/NO: 111111 has been delivered at NRB-MWK-Mathare."You can also check collection status online using this guide: How to confirm huduma card status online
Have you checked whether your huduma number card is ready for collection using the procedure provided in this page: https://kenyayote.com/how-to-check-huduma-number-card-collection-status-online/
If you are referring to huduma number card then the processing of huduma number cards stopped because the high court found the rollout of Huduma Namba illegal.
You can check whether your ID card is ready or not for collection by sending the waiting card number to 20031. If you do not get a response, then the only remaining option is to keep confirming at your application office.