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How are rights of a consumer exploited when obtaining public transport services?

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How are rights of a consumer exploited when obtaining public transport services?

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Ways rights of a consumer are exploited when obtaining public transport services are;

  • Lack of compensation when involved in an accident
  • Public transport fails to provide safety e.g absence of safety belts
  • Charging high fare especially at peak hours
  • Overloading the public transport
  • Not observing COVID protocols
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