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Used the wrong account and now I need a reversal

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To reverse Kenya Power payment made through Mpesa to the wrong meter number then download and fill out the reallocation form and take it to any Kenya Power office in your area. You will be issued a reference number which you can use later to follow up on reversal delays.

Tokens will be reallocated to the correct KPLC meter number and you will receive a message.

We have attached a pdf of the reallocation/reversal form below.

To view or download pdf file login or register for free.

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