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Some Gotv decoder channels are blocked and it is displaying error E16. How do I remove the error

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To clear Gotv error E16 for some tv channels, Dial *423#, then select Gotv, then Gotv Self service>Enter your Gotv IUC number and clear error. If that does not work then send a message to GoTv on Facebook and they will clear the error for you.

Gotv on Facebook: https://www.facebook.com/GOtvKenya/

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