Your institution fee was paid by who to where? Kindly provide more information about the institutions you are referring to enable us respond to your question.
If your form was not received then it means you did not complete your application. Kindly check your account if your application was declined. If it was not declined, then you can apply again as a first-time applicant.
For diploma students who applied for HELB loan under TVET, then you will receive Ksh. 13,600 to your personal bank account and Ksh. 26,400 will go to your school bank account.
If the loan has been disbursed it has reflected in your personal account then you need to confirm with your finance or accounts office in your school about the tuition fee.
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