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To check your KCB Mpesa loan limit Go to Mpesa, then Loans & Savings, KCB Mpes, Loan and Check Loan Limit and fees. If your loan limit is Ksh. 0.00 then you need to start saving to increase limit
To increase your KCB Mpesa loan limit from 0.00 then increase the number of Mpesa and KCB Mpesa transactions. KCB also encourages customers to save under KCB Mpesa fixed savings accounts to stand a higher chance of getting a limit increase
The easiest way to transfer money from KCB to Mpesa is through using KCB mobile app. In the app go to send to mobile>Enter Mobile phone Number>Amount and enter your password to transfer. If KCB app is not working then use KCB short code *522#. Dial *522#>Send Money>Send to Mpesa.
To Unblock your KCB Mpesa mobile banking pin, you are required to visit any KCB Bank branch near you with your original national ID. If you are using an ATM card then you can reset your pin using KCB ATM by selecting mobile and the following the prompts.
To withdraw money from your Mpesa account using KCB bank, go to Mpesa Menu and select Withdraw Cash>From ATM>Enter agent no for KCB which is 555555, enter Mpesa pin, you will be sent a secret code that expires for 4 minutes. Use the secret code to withdraw money from KCB ATM