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If you are trying to apply for HEF or HELB loan and you are getting an error that your details do not match then it might be that your details are not in the system. Contact HELB via 0711052000 or contactcentre@helb.co.ke to have your details updated.
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The Higher Education Financing (HEF) Poralt is not working properly because of too much traffic to the website. Kindly try later or another day when there is little traffic to the site. The best time to use the portal is Sunday, very early in the morning or late in the day.
The problem with Grade 3 and 4 portal has been reported by a number of teachers. We have contacted KNEC over the same and they have said that the portal is being updated. We expect them to extend the deadline but they have not given any assurance over the same. We will update this response with more information once we hear from KNEC.
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