Register, ask, and answer questions to earn more points and privileges. Some features are disabled for users with few points.
To change Safaricom Home Fibre plan, dial *400# > Change Plan > Confirm Change of Plan > Choose the new plan you want to upgrade or downgrade to You will start paying subscription fee for the new plan once the current one expires
Safaricom Home Fibre is currently not available in Kirinyaga. The alternative is to use 4G for home (you will be required to buy a 4G Router + 4G SIM Card at Ksh 11,999 from Safaricom Shops) or Safaricom LTE Business at home.You can dial *400*49# to check whether Home Fibre is available in your region.
To check whether Safaricom Home Fibre is available in your area,dial USSD code *400*49#Select countySelect AreaEnter ApartmentSendYou will be notified whether Home Fibre is available in your area or not.You can also check online through this page: https://internet.safaricom.co.ke/
If you internet is down or you need a connection then you can contact Safaricom Home Fibre for free through phone number 400.