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Yes, but you must have a copy of the original birth certificate. To replace, login to eCitizen portal, go to civil registration service and then select replacement of birth certificate. Fill all the details and select your pickup location in Nairobi.If you do not have a copy of your original birth certificate or you were not born in Nairobi, then you need to visit civil registration office in your county to make replacements. If you are in Nairobi County, visit Hass plaza, 4th Floor, located in Upper Hill.
No, first time ID application services are not offered in Huduma Centre. You will need to visit your DO's office with your birth certificate and copies of your parent's ID.
To get to Huduma Centre GPO from the guardian office (Railways) by foot, then take Moi Avenue until you get to Imenti House then take left (walk straight ahead) until you get to Huduna Centre GPO.
To book an appointment at Huduma Center go to https://appointment.hudumakenya.go.ke/ and register and then select the services and time you want to go to Huduma Center. Thereafter, click save app. You can book online using your smartphone. All you need is internet connection. Appointment time is between 8:00 AM to 4:00 PMYou can book an appointment for CRB Clearance certificate, Birth Certificate services, HELB, KASNEB, KUCCPS, NHIF, NCA, national ID services, NRB, NSSF, NTSA driving license collection, NTSA inquiries, KRA services, etc.You do not have to print the appointment receipt. Just provide the appoitment SMS sent to your phone.
Huduma Card Numbers are issued according to the serial number assigned to the card and location. They do not follow the time that you applied. You might have applied with someone the same time but she will get and you will not. The cards are still being processed.