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It takes about 3 working days for the loan to reflect on your bank account after being paid. You might experience some delays depending on the bank.
When did you receive your tuition? It takes about 3 weeks for HELB loan upkeep to reflect in your account. If you have received the message that upkeep has been issued to your account then it takes 72 hours to reflect. Weekends and Holidays do not count. Kindly dial *642# and check to check your disbursement report. If your upkeep has been disbursed, you should receive a message with this status "Upkeep loan issue to student bank..."?
Check your email and you will see the verification code if you have already received mpesa payment message for the Ksh. 1 you paid to HELB for verification.
KUCCPS does not allow you to do inter institution transfer if you have finished more than one semester after placement.
HELB loan appeals are processed within 90 days. After an appeal has been approved, you will receive your loan the same time as others in your group.