Register, ask, and answer questions to earn more points and privileges. Some features are disabled for users with few points.
If you are referring to Safaricom Simcard, then you can reactivate it by calling Safaricom customer care through 100 (for prepaid). They will reactivate your SimCard.
You need to pay Ksh. 1500 via NHIF Mpesa paybill to have your account activated. Then wait for three months before the card can become active. This applies to anyone who has not contributed for more than 12 months.
If you are out of the country and your Safaricom line is inactive then the best solution is to send a message to Safaricom via Twitter: https://twitter.com/Safaricom_Care or email customer care through: customercare@Safaricom.co.keThere is currently no online portal or website where you can self-activate your Safaricom line.
If you are in the diaspora or out of the country and you want to register or update your Safaricom Simcard details online then (currently) the only you have is to send Safaricom a message via Twitter @Safaricom_Care and they will help you with the registration process.Note: You will be required to provide your phone number, ID/passport number, and attach passport with (visa and biodata, exit stamp from Kenya, and entry stamp to the country you are). You will also be required to provide a contact number that can be used to reach you.We will update this page if Safaricom launches an online Simcard registration portal like for Telkom and Airtel (read about airtel online Simcard registration details update).UPDATE: You can now update your Safaricom Simcard registrationn details online.