0 votes
in Safaricom by
edited by
I lost my phone which i  purchased on Jumia and I need to know its IMEI number. Can i get it from Jumia or Safaricom

1 Answer

0 votes
by (42.0k points)

If you want to know the IMEI number of your mobile phone that was using Safaricom line, then  follow the procedure below;

If you had not earlier registered on Safaricom Selfcare portal and you are getting this error “We are currently unable to register you on this platform.”, then unfortunately it is impossible to use the website as registration for new users is currently disabled.

Jumia on other hand does not store IMEI numbers of phones.

You will also be lucky to trace the location of your phone using IMEI since thieves these days change IMEI making it difficult to track

Related questions

0 votes
1 answer
0 votes
1 answer
asked Dec 18, 2021 in General by anonymous
0 votes
1 answer
asked Dec 15, 2021 in Safaricom by anonymous
0 votes
1 answer
asked Dec 16, 2021 in General by anonymous
Register, ask, and answer questions to earn more points and privileges. Some features are disabled for users with few points.
Welcome to Kenyayote Q&A, the largest community site in Kenya where you can ask any question and receive answers from Kenyayote staff and other members of the community.

Before you ask, search the website to make sure your question has not been answered.

If you are ready to ask, provide a title about your question and a detailed description of your problem.

Register to join Kenyayote Ask Community.
...