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in HELB Loan by
edited by
My name's doesn't match because I registered my line using someone's ID but now I'm trying to use the one I registered with but it's not going through , what could be the issue. Kindly help.

1 Answer

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by (132k points)
You have no alternative but visit any Safaricom shop near you and apply for change of registered names to your name. The purpose of the Ksh. 1 deducted by HELB is to check whether your details match.

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