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The Mother and father of the child are required to visit civil registration office in the county where the child was born with the original birth certificate to make changes. If you are in Nairobi go to Hass Plaza 4th floor, Upper Hill.
You cannot change the birth notification name if the name was recorded at the hospital. This is because the hospital remains with a copy of what you took. However, if you took the birth notification without any names written on it and you wrote the name at home, then you can change it since the copy that remained in the hospital does not have any names. If you have not decided on the child's name, it is advisable to not fill in any names on the birth notification. You can be given a birth notification without names and fill in the names later.
The SMS can sometimes delay. The best thing to do is to visit Huduma Centre or the civil registration office if you are not in Nairobi County and follow up on the status of your application.