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Yes, you can change, visit ntsa desk with the previous appointment that you had booked and you will be served. If you are going to Huduma Center (NTSA Desk), make sure that you have also booked huduma appointment.
If you missed your appointment, then book another appointment date with Huduma Center and go get your Biometric taken. That is all. There is now way you can book another date via NTSA TIMS. But so long as you have Huduma Center appointment then they will not refuse to take your Biometrics.
You need to replace your lost Smart DL. The cost of replacement is the same as applying for a new smart DL. Login to NTSA TIMS portal and apply for a duplicate smart DL.
Did you pay ksh. 750 for pdl before you apply for smart driving license. This error is due to some pending payment.
Book for Huduma Center appointment and visit Huduma Center NTSA desk for Biometrics taking. They will not have any problem with you so long as you have an huduma appointment.