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No, you cannot. To change KRA itax portal account email address, scan your original ID (both sides) and send it to KRA support email callcentre@kra.go.ke. Remember to indicate your current email address plus your profession for KRA to initiate the email change.
To change your KRA iTax portal account email, scan your ID and send it to callcentre@kra.go.ke. Then indicate the valid email that you want to use or change to. If you are able to login into your Itax portal account, then go to registration tab and amend pin details
Login to eCitizen account, on the top menu click "Account Management", then under Account go to Email and click Change to update your email. The eCitizen Account verification code is also sent to your phone number. Use the phone number to log in.
To change your email address contact HELB or visit the nearest Huduma Center HELB desk with your ID and email address so that you correct email can be updated.Helb ContactsPhone Number: 0711052000Email: contactcentre@helb.co.ke
You need to contact HELB or visit the nearest Huduma Center HELB desk with your ID and email address so that you correct email can be updated.Helb ContactsPhone Number: 0711052000Email: contactcentre@helb.co.keIf you cannot visit HELB office, use the procedure provided in this answer.