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To clear error 330 when sending text messages with Safaricom, go to Messages>Settings>Text Messages>, make sure than the SMS Centre number or Message Centre number is +254722500029
To fix Safaricom error 69 when sending sms message you need to dial #330*0000# and then restart your phone.Solution 2: Go to message>settings and make sure that the sms service center number is +254722500029.Solution 3: The error "Can't send message with Safaricom, error 69" can also mean that your phone's SMS app is not supporting sending messages (probably due to network issues). If restarting your phone has not resolved the problem, it is advisable to use the default sms message app for sending SMS messages. Go to apps on your phone and check if you have two SMS Messages app. If there are two, click on one of them and then go to Messaging App option, thereafter select the default sms app.Solution 4: If all the solutions provided above do not work then the remaining one is to reset your phone.
Before travelling to the US, ensure that you have activated roaming services by dialing 200 for PostPay. If you had activated, on arrival you will be automatically switched to the available networks. If it does not automatically switch, manually select the available network on your device under network settings. AT and T and T-mobile are the official Safaricom roaming partners in the US.For roaming inquiries, can contact Safaricom via email to advantage@safaricom.co.ke using the email you registered your post pay account with to have your roaming line activated.You can also call Safaricom via +254204272200 or +254722002200 (calls are chargeable)
To stop your Safaricom airtime from be used for internet access when there are no data bundles, dial *544# then proceed to Balance & Tips>My Data Manager and Activate. This will prevent your airtime from being used for browsing.
To stop promotion messages from Safaricom dial 456#, select stop, then Marketing Messages and then Stop All promo messages. You can as well choose to select which specific promo messages you want to block to avoid missing important promotional messages.